Can You Still Deal with Reviews After Your Google Business Profile Is Suspended?
Yes—but it’s trickier.
If your business profile is suspended, you can’t manage reviews the same way you normally would. However, you still have options to challenge fake, spammy, or irrelevant reviews even while your profile is down.
Here’s how to handle review removal during a suspension.
Dig Deeper: How to Delete a Google Review
Why Reviews Matter During Suspension
Even if your Business Profile is suspended:
- Your listing (and its reviews) may still show up in search
- New reviews can sometimes still be posted
- Old negative reviews continue impacting your reputation
That’s why it’s important to take action—even if your profile is locked.
Step-by-Step: How to Remove Reviews During Suspension
Step 1: Flag Reviews Manually
Even with a suspended profile, you can still flag reviews directly from:
- Google Maps (search for your business, find the review, click the three dots)
- Google Search (find your business, click “Read Reviews”, then flag)
Choose the reason that fits best:
- Spam/fake content
- Off-topic
- Conflict of interest
- Inappropriate content
Tip: Be clear in your report. Mention that your profile is suspended but that the review violates policy.
Step 2: Use the Google Reviews Management Tool
You can still access the Reviews Management Tool even if your Business Profile is suspended.
- Log in with the email tied to your business
- Confirm your account
- Select your suspended location
- Report the review from the tool directly
This ensures your report is submitted through official channels—and speeds up review.
Step 3: Appeal if Needed
If your initial flagging is denied:
- Go back to the Reviews Management Tool
- Click “Appeal eligible reviews”
- Provide additional context (e.g., “Reviewer not a real customer, post-suspension spam, or duplicate review”)
You only get one appeal, so make it detailed but professional.
Can You Delete Reviews by Deleting the Suspended Profile?
No.
Even if you delete your suspended profile completely, the reviews can stay live if Google thinks they apply to a real-world business.
To remove reviews, you need to flag and dispute them individually based on violations—not by deleting your listing.
Best Practices for Suspended Profiles
- Work to Reinstate the Profile: If possible, fix the suspension issue. Once reinstated, you regain full control over review management.
- Document Fake Reviews: Screenshot spammy reviews for backup in case you need legal action later.
- Monitor Activity: Set alerts for your business name using Google Alerts so you can track new review activity even while suspended.
Suspension Doesn’t Mean Powerless
Just because your business profile is suspended doesn’t mean you’re stuck with damaging reviews.
You can—and should—still report policy violations, fight fake reviews, and protect your reputation.
Need Help Removing Reviews from a Suspended Profile?
At Reputation Galaxy, we help businesses handle tough situations like suspensions, fake reviews, and reputation attacks—even when Google support feels out of reach.
Private help. Fast action. No win, no fee.
Get a Free Quote or call us now to start cleaning up your suspended profile.