Best Tactics for Handling False Reviews

Stuck with a False Review? Here’s What to Do. False reviews can damage your reputation, hurt your business, and mislead potential customers. But you’re not powerless. Whether it’s a fake customer, a spiteful competitor, or a bot attack, you have options. Here are the best tactics for handling false reviews—so you can protect your business […]
How to Challenge a Negative Review on Legal Grounds

Can You Take Legal Action Against a Negative Review? Yes—if it crosses the line from opinion to defamation, false claims, or privacy violations.While most negative reviews are protected as free speech, some go too far. If a review contains false statements, personal attacks, or misleading claims, you may have strong legal grounds to challenge it. […]
How to Find Out Who Posted a Fake Google Review

Dealing with a Fake Google Review? Here’s How to Unmask the Reviewer. Fake reviews can damage your reputation, mislead customers, and waste your time. But what if you could find out who posted it? Identifying the person behind a fake review gives you a better chance of getting it removed—and even holding them accountable. Here’s […]
How to Legally Challenge Defamatory Reviews

Can You Take Legal Action Against a Defamatory Review? Yes—if a review crosses the line from negative feedback to defamation, you can challenge it legally.While most reviews are protected as free speech, defamatory reviews are different. They contain false statements presented as facts, damaging your reputation or business. Here’s how to legally challenge defamatory reviews—step […]
How You Can Protect Your Business from Review Bombing

What Is Review Bombing—and How Can You Stop It? Review bombing is when a group of people—usually upset customers, online trolls, or competitors—flood your business with a large number of negative reviews all at once. This can tank your star rating, damage your reputation, and scare away new customers. But you’re not powerless. Here’s how […]
Top 5 Ways to Counteract a Bad Google Review

Got a Bad Google Review? Here’s How to Fight Back. A single bad Google review can hurt your business—especially if it’s one of the first things customers see. But don’t panic. There are proven ways to counteract a bad review without making things worse. Here are the top five ways to turn a bad Google […]
What to Do If a News Outlet Refuses to Remove an Article

Stuck with a Harmful News Article? Here’s What You Can Do. If a news outlet refuses to remove an article about you or your business, you’re not out of options. While most publishers won’t delete content just because it’s negative, there are proven ways to reduce its impact—or even get it removed. Here’s how to […]
Top 5 Mistakes Businesses Make When Deleting Reviews

Think Deleting Reviews Is Easy? Think Again. Getting rid of a bad review on Google or Yelp isn’t as simple as clicking delete—and trying the wrong tactics can make things worse. Whether you’re dealing with fake reviews, customer complaints, or outright spam, there’s a right way to request removal. Here are the top five mistakes […]
Why Outdated Reviews Can Mislead Potential Customers

Do Old Reviews Still Matter? Absolutely—and not always in a good way.Outdated reviews may no longer reflect how your business operates today, but they can still show up on your Google listing and influence buying decisions. That’s a problem—especially if those reviews are negative or tied to past issues that no longer apply. Here’s why […]
How to Remove Reviews from a Suspended Business Profile

Can You Still Deal with Reviews After Your Google Business Profile Is Suspended? Yes—but it’s trickier. If your business profile is suspended, you can’t manage reviews the same way you normally would. However, you still have options to challenge fake, spammy, or irrelevant reviews even while your profile is down. Here’s how to handle review […]