Review software does one useful thing: it asks more customers for reviews than you would remember to ask yourself. Everything else in the category is packaging.
That matters because the pricing spread here runs from 5 dollars a month to 399, and the expensive end is not better at the core job. It is better at other jobs, some of which you do not have.
Our main guide covers what to do about reviews you want gone. This is the other half: fourteen platforms for getting more of the reviews you want. Find your situation, read that block, ignore the rest.
Before you compare anything, know what you are paying for
Three cost models, and they behave very differently as you grow.
Flat monthly. One price, one location. Simple, and it stops being simple at location two.
Per location. Honest and predictable, and it compounds. At 79 dollars a location, eight sites is 632 a month, which is enterprise money for a small business product.
Base plus usage. A low headline rate with SMS, email or AI credits billed on top. The cheapest option to start and the hardest to forecast, because your bill scales with how well the tool works.
The third model catches people out. A platform charging per text message is charging you more the more customers you ask, which is the exact behavior you bought it to increase.
You have one location and you want more Google reviews
The simplest version of this problem, and the one where paying more buys you least.
ReputationStacker is 79 dollars a month with published pricing, which is rarer here than it should be. Users consistently report getting a location live in about ten minutes, and it holds roughly 4.9 across about 30 Capterra reviews. Text allowances are capped by plan with overage at 10 dollars per 100 credits, so check your customer volume against the cap.
NiceJob is 75 dollars a month and built specifically around home service trades, which shows in the timing logic: a request that fires when a job is marked complete converts far better than one that fires on a schedule. Acquired by Paystone in 2021, so the roadmap now belongs to a payments company.
ReviewGrower starts around 5 dollars a month with a free plan, covering 80 plus sites. Launched January 2022, so the track record is thin, and the company publishes no verified address, which is worth a moment’s thought before you hand it your customer list. Lower tiers cap invites.
RightResponse AI is around 8 dollars per location per month, built natively on AI for drafting replies at volume. Founded 2023, so short track record. Credit charges stack on the base fee, which is the usage model described above: cheap to start, hard to predict.
You want the requests sent by text, not email
Worth its own section because the gap is large. Text requests convert substantially better than email, for the obvious reason that people read texts.
Podium was built around this from the start, in 2014, and has raised 439 million dollars at a 3 billion valuation, so it is not going anywhere. At 399 dollars a month it is the most expensive entry here and unjustifiable for a single location unless texting is genuinely the bottleneck. It also needs good customer phone numbers to work, which not every business has.
Broadly starts around 200 dollars a month and adds a unified inbox across Google, Facebook, Instagram and web chat, so review requests sit alongside the conversations that produce them. Acquired by Vendasta in 2023. No published pricing and no free trial, only a demo.
You run several locations and need per-site reporting
Different product entirely. You are buying reporting and permissions, not review requests.
Birdeye serves 150,000 plus businesses with reviews, listings, social, messaging and surveys in one dashboard, from around 300 dollars a month, quote only. Demo-only evaluation means you cannot test it before committing.
ReviewTrackers starts at 89 dollars a month, aggregates 100 plus sources, and holds about 4.6 on G2 and 4.7 on Capterra. Chicago, founded 2012. Reviewers report sync delays and a limited mobile app, and there is no free trial.
GatherUp publishes 99 dollars a month for one location, with a 14 day trial and no contracts or termination fees, which is unusually clean. Reviewers describe the add-on structure as confusing and say costs have risen. Support quality reportedly slipped after ownership changes.
Chatmeter is purpose-built for large chains, founded 2009 in San Diego, around 4.5 on Capterra. Quote only and expensive. Read the exit terms before signing: multiple reviewers cite inflexible annual contracts, a 60 day notice requirement and a contract buyout to leave early.
You are an agency selling this to clients
You need white label, not features.
Grade.us is the strongest white label option at this price, from 110 dollars a month up to 2,500 for full reseller tiers, with a reported 70 percent reseller margin and 100 plus sites monitored. Wrong tool if you are an end business. Acquired by Traject in 2020.
Vendasta is the bigger version, from 99 dollars a month, rated about 9.3 on G2 for white label, bundling prospecting, CRM, reporting and fulfillment so a small agency can operate like a full service firm. The trade is complexity: ease of use is its lowest attribute score, onboarding takes real time, and per-seat fees of 30 to 65 dollars each stack on the base.
You also care about local search rankings
BrightLocal is 39 dollars a month with a 14 day trial and no card required, covering rank tracking, citations, listings and a reputation manager. Ratings are strong across three platforms: 4.6 on G2, 4.8 on Capterra, 4.5 on Trustpilot across 742 reviews. One catch that matters for this list specifically: review generation and monitoring are gated to the top tier, so the cheap plan does not do the job this page is about.
You sell B2B software rather than to consumers
ReviewFlowz started as a Slack bot notifying SaaS companies of new reviews and grew into monitoring across roughly 200 platforms, from 50 dollars a month. Paris, founded 2021, about 4.8 across 25 Capterra reviews with praise for support. Reporting depth is limited and per-profile billing adds up.
The comparison
| Platform | From | Pricing public | Try before buying | Best for |
|---|---|---|---|---|
| ReviewGrower | 5 a month | Yes | Free plan | Cheapest entry |
| RightResponse AI | 8 per location | Yes | Free trial | AI replies at volume |
| BrightLocal | 39 a month | Yes | Free trial | Local SEO plus reviews |
| ReviewFlowz | 50 a month | Yes | Free trial | B2B software firms |
| NiceJob | 75 a month | Yes | Free trial | Home service trades |
| ReputationStacker | 79 a month | Yes | Free trial | Fastest setup |
| ReviewTrackers | 89 a month | Entry only | Demo | Multi-location reporting |
| GatherUp | 99 a month | Yes | Free trial | No contract |
| Vendasta | 99 a month | Entry only | Free trial | Agencies, full stack |
| Grade.us | 110 a month | Yes | Free trial | Agencies, white label |
| Broadly | 200 a month | No | Demo | Unified inbox |
| Birdeye | 300 a month | No | Demo | Large multi-location |
| Podium | 399 a month | Entry only | Free trial | Text-first collection |
| Chatmeter | Quote | No | Demo | Enterprise chains |
Two things to check before you sign
Whether review generation is on the plan you are actually buying. BrightLocal gates it to the top tier and it is not the only one. The demo shows the full product; your plan may not be the full product.
And how you leave. Chatmeter’s 60 day notice and buyout is the sharpest example here, but annual auto-renewal is the norm across this category rather than the exception. Diarize the cancellation date on the day you sign, because the alternative is discovering it eleven months later.
Platform by platform notes are in the blog. If your problem is a review you want gone rather than more reviews, send us the link instead, because none of these tools do that.
Last updated on July 28, 2026