If your business just got slammed with a wave of 1-star reviews, you might be the target of a review bombing attack. This isn’t just bad luck—it’s a coordinated hit that can tank your rating, scare off customers, and hurt your revenue.
Here’s what a review bombing attack is, why it happens, and exactly how to stop it.
Dig Deeper: How to Delete a Google Review
What Is a Review Bombing Attack?
A review bombing attack is when a group of people—usually angry customers, trolls, or bots—post a sudden burst of negative reviews to tank your rating.
It’s often triggered by:
- A viral social media post
- A bad press story
- A controversial decision or event
- A disgruntled ex-employee or competitor stirring things up
The goal? Damage your brand and overwhelm your ability to respond.
Signs You’re Being Review Bombed
Not sure if it’s a bombing or just a bad week? Look for:
- Dozens of 1-star reviews in a short time
- Reviews with no text or generic complaints
- Profiles with no history or fake-sounding names
- Reviewers from other cities or countries
- Duplicate language across reviews
One or two bad reviews is normal. Twenty in an hour? That’s a red alert.
How to Stop a Review Bombing Attack
Step 1: Flag Suspicious Reviews
Start with Google’s removal tools:
- Google Maps: Flag each review
- Search: Click the three dots and report
- Business Profile: Use the “Flag as inappropriate” option
- Review Management Tool: Submit a bulk removal request
Choose the reason: Spam, Fake content, or Conflict of interest
Step 2: Submit a One-Time Appeal
If Google denies your report, appeal directly:
- Use the Google Reviews Management Tool
- Choose “Appeal eligible reviews”
- Provide context: “This is a coordinated attack,” include dates and screenshots
Step 3: Respond Professionally
While you work on removal, reply to reviews briefly:
- Acknowledge the situation
- Mention that the reviews appear fake or malicious
- Let real customers know you’re taking action
Step 4: Document Everything
Take screenshots, timestamps, and reviewer profiles. This can help escalate the case if you need legal support or want to submit a media takedown request.
Step 5: Get Help if It’s Ongoing
If the attack continues for more than a few days, it’s time to bring in review removal professionals. We can escalate directly and help suppress or remove reviews that violate policy.
Can Google Detect Review Bombing Automatically?
Sometimes. Google’s AI flags large bursts of spammy reviews and may auto-remove them. In 2024, Google removed 45 million reviews that violated policy—but not all review bombs get caught in time.
That’s why manual flagging and appeal still matter.
Final Thoughts: Don’t Let a Review Bomb Wipe You Out
Review bombing attacks are brutal—but they’re also temporary. The faster you act, the less damage they’ll do.
Need Help Fighting a Review Bombing Attack?
At Reputation Galaxy, we’ve helped businesses bounce back from the worst. Whether it’s fake reviews from bots, ex-staff, or a social media pile-on, we know how to shut it down.
No upfront costs. No win, no fee.
Get a Free Quote or call now to stop the attack.